Terms and Conditions – 1:1 Coaching Sessions (Ad Hoc)

1. Booking and Payment

All ad hoc 1:1 coaching sessions must be paid for in full at the time of booking. Your session is only confirmed once payment has been received.

2. Cancellations and Rescheduling

Cancellations made with more than 48 hours' notice before the scheduled session will be eligible for a rebooking or refund, less a 50% deposit to cover time reserved.

Cancellations made within 48 hours of the session will be eligible for a rebooking or refund, less a 50% deposit.

Cancellations made on the day of the session will be charged in full, at the health coach's discretion.

3. Rescheduling

If you need to move your session, please give as much notice as possible. Rescheduling requests are subject to the same notice periods as cancellations above, and availability of an alternative slot cannot be guaranteed.

4. Late Arrival

If you arrive late to your session, it will still end at the originally scheduled time to respect the time of any following client. The full session fee remains payable.

5. Health Disclaimer

Coaching sessions are not a substitute for medical advice, diagnosis or treatment. You should continue to consult your GP or another qualified healthcare professional for any medical concerns. Please inform your coach of any relevant health conditions before your session begins.

6. Confidentiality

Anything discussed during your session is treated as confidential, except where disclosure is required by law or where there is a risk of harm to you or others.

7. Right to Reschedule or Decline

Your coach reserves the right to reschedule a session in cases of illness or unforeseen circumstances, in which case an alternative slot will be offered at no extra cost. Your coach also reserves the right to decline or end a session where appropriate.

8. Changes to These Terms

These terms may be updated from time to time. The most current version will always be available at the point of booking.